Hospitality and Events Team Member

The Hospitality and Events Team provides a wide range of opportunities – from the set-up, promotion, and delivery of an event, to welcoming the customers within the food and beverage or stewarding areas of our operations to taking on projects to increase student engagement and enhance student experience.

The Role

• To provide an excellent guest experience in everything you do.
• To have good knowledge of DUSA’s services and products.
• To welcome customers at entry, serve customers, assist customers, and provide friendly customer service and a safe environment within all areas of DUSA.
• To be able to work with other organisations as agency staff.
• To provide support at functions and events, from venue set-up to the running of the event.
• Be able to build and maintain effective working relationships whilst promoting the DUSA culture and values.
• To assist staff from other departments if required and any other duties that may reasonably be expected by the management team.
• Be able to communicate with line managers if you are unsure of how to carry out any tasks.
• To prepare and serve food & drinks in line with House Rules[CG1] [CG2] , ensuring licensing compliance is adhered to.
• To provide bar/glass collection/cleaning support and general housekeeping and hygiene tasks as required.
• To take on supporting administrative tasks.
• To take active ownership in promoting student engagement by creating content around events and campaigns.